ClearWay Docs
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FOR NEW AND ESTABLISHED SOFTWARE

A simpler way to help your customers.

Whether you need your first knowledge base or an easier home for existing docs, give customers clear answers and your team a straightforward way to maintain them.

Start free Explore the example help center

Write in a familiar editor

Use the visual editor or Markdown. Add tables, code, images and supported video embeds to make the next step clear.

All plans

Make answers easy to find

Publish organized, searchable articles. Choose your colors, typography and light or dark theme.

All plans

Keep updates straightforward

Edit a draft while the current article stays live. Preview the change, publish when ready and keep a revision history.

All plans

Bring your existing content

Import Markdown, HTML or article JSON. Preview the result and check links and formatting before publishing. Git imports are also available on paid plans.

Imports on all plans; Git on paid plans

Help the right audience

Publish public articles or connect a private help center to your app’s login. Customer access is separate from the team’s editing access.

Customer access on Core & Pro

Learn what needs an answer

See reader views, searches and queries with no results. AI Answers is planned for a future release.

Analytics on Core & Pro; AI Answers coming soon
START WHERE YOU ARE

A first help center.
Or a simpler next chapter.

Starting fresh? Use the templates below to answer the questions your customers ask most. Bringing existing docs? Start with a sample import and follow the migration checklist before moving the rest.

  1. Get your first project runningA guided path from a blank workspace to your first useful result.
  2. Set up your workspaceExplain the choices a new customer needs to make before using your app.
  3. Invite a teammate and manage accessMake invitations, roles and sign-in requirements clear.
  4. Manage your plan and billingHelp customers understand upgrades, invoices and cancellation.
  5. Troubleshoot a common problemTurn a specific customer symptom into safe, useful next steps.
GIVE CUSTOMERS A CLEAR NEXT STEP

Clear answers for customers.
More time for your team.

Put your product knowledge in one searchable place, with a workflow your team can keep up with.

Start free

Start free. No credit card required.